Mōhiohio Kiritaki: Customer information

Nau mai, haere mai, and thank you for choosing Ka Pai Kollectionz.

We are proud to create handcrafted garments and accessories that celebrate Māori, Pasifika, and cultural heritage with care, creativity, and quality craftsmanship.

Our Customer Information Centre has been created to help you shop with confidence. Here you'll find everything you need to know before placing an order, including our shipping information, returns policy, privacy policy, terms and conditions, care instructions, sizing guidance, and answers to frequently asked questions.

As many of our items are handmade or custom made, production times may vary depending on the product and current order volumes. We encourage you to read the information provided before purchasing so you know exactly what to expect.

At Ka Pai Kollectionz, we value honesty, respect, and excellent customer service. If you have any questions that aren't answered here, we're always happy to help.